Returns & Exchanges
At Montura Online Store, we want you to be completely satisfied with your purchase. If your fashion items aren't the perfect fit, you can return or exchange them within 30 days of delivery.
Return Process
- 1.Initiate Your Return
Log into your account and navigate to your order history to select the items you wish to return and receive a return authorization number.
- 2.Pack Your Items
Place the unworn items with original tags still attached into their original packaging to ensure they are protected during transit.
- 3.Label and Ship
Affix the prepaid shipping label provided in your account to the outside of the package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.