Frequently Asked Questions

Everything you need to know about shopping with Montura

What is the standard shipping time for orders?

Standard domestic orders are typically processed within 1-2 business days and delivered within 3-5 business days. International shipping times vary depending on the destination country.

How can I return an item if it doesn't fit?

We offer a 30-day return policy. Items must be in their original condition with tags attached. You can initiate a return through our online portal to receive a prepaid shipping label.

Which payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.

How do I find the right size for me?

Each product page features a detailed 'Size Guide' link. We recommend comparing your body measurements to our chart to ensure the perfect fit for your specific garment.

Can I track my order once it has been shipped?

Yes, once your order leaves our warehouse, you will receive an email containing a tracking number and a link to monitor your package's progress in real-time.

Are your products ethically manufactured?

At Montura, we are committed to sustainability and ethical labor practices. We partner only with certified factories that ensure fair wages and safe working conditions for all employees.